FREQUENTLY ASKED QUESTIONS
Welcome to our FAQ section, where we address common queries to ensure your experience with us is seamless. Whether you're exploring our services, understanding our products, or seeking information about insurance coverage, we've got you covered. If you can't find what you're looking for, feel free to reach out to our dedicated support team for personalized assistance. Your satisfaction is our priority, and we're here to make your journey with us as enjoyable as possible. Thank you for choosing us!
1
WILL MY INSURANCE COVER THE TREATMENTS?
Michael Koziol and Sophia Bouwens are in-network with United Healthcare, Optum and the Veterans Community Care Program. Within UHC, health plans vary, and not all plans cover acupuncture. Prior to booking an appointment, please call our office and provide your name, date of birth, and insurance ID and group # so that we can verify your acupuncture benefits.
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If you have a health insurance company not listed above, we can provide you with a superbill you can submit to your insurance company to seek reimbursement. You will be required to pay up front for the services, as we do not bill insurance companies as out-of-network providers.
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Our providers all accept and bill for motor vehicle accident claims and some workers compensation claims. A written referral from a medical doctor is required before starting care.
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We do not accept any other types of insurance at this time.
2
I HAVE SOME QUESTIONS BEFORE I SCHEDULE AN APPOINTMENT...
We will gladly schedule a free 15-minute consultation with you, either in person, over the phone, or a video chat so that you can get your questions answered by one of our providers.
3
HOW IS HEALING RESPONSE ACUPUNCTURE DIFFERENT FROM OTHER CLINICS?
Our practitioners operate within a functional neurology paradigm that seeks to optimize brain function and nervous system integrity. They utilize the best of Chinese medicine and neuroscience-based acupuncture alongside knowledge of applied clinical neuroscience and neuro-rehabilitation to provide patients with the best integrative care possible.
4
WHAT CAN I EXPECT ON MY FIRST VISIT?
At your first visit we will take the time get to know you and the conditions you want help with. We will perform a functional neurological exam, orthopedic assessments and based on our findings, create an individualized treatment plan to help you find the relief you are seeking.
5
WHAT SHOULD I WEAR TO MY APPOINTMENT?
Please wear loose and comfortable clothing.